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THE OPERATING SYSTEM BEHIND YOUR EXPERIENCE

Your brand.
Your platform.
Your customers.

COPA brings booking, memberships, POS, events, staff, communications, pricing and venue operations together for modern golf and experience venues—without putting another brand between you and your guests.

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Powered by COPA. Experienced as you.

yourvenue.comYOUR DIGITAL EXPERIENCE
THE BRAND YOUR GUESTS CAME FORYour venue.

From the first booking to the next visit.

  • Book
  • Memberships
  • Events
  • Account
One identity. One continuous relationship.
POWERED BYCOPAEXPERIENCED AS YOU

THE EXPERIENCE BETWEEN THE SYSTEMS

Your venue shouldn’t feel like
five different software companies.

Your website looks like you. Then your customer clicks Book. Another URL. Another interface. Another account. Another checkout.

  1. YOUR BRANDYour website
  2. SEPARATE SYSTEM 1Booking portal
  3. SEPARATE SYSTEM 2Payment
  4. SEPARATE SYSTEM 3POS
  5. SEPARATE SYSTEM 4Events
  6. SEPARATE SYSTEM 5Email

COPA removes the handoffs.

One identity. One platform. One continuous guest experience.

Specialized providers still power payments, messaging and equipment. COPA brings the supported journeys together behind your brand.

YOUR BRAND. YOUR PLATFORM. YOUR CUSTOMERS.

Your customers
aren’t our customers.

You built the venue. You built the brand. You earned the customer. COPA powers the experience. You own the relationship.

The model is your venue’s experience—not a COPA consumer marketplace, a cross-venue discovery feed or a required COPA consumer app.

Your brand.

Your domain. Your design. Your voice.

Booking, accounts, memberships, emails, texts and receipts should feel like they came from your venue. COPA stays behind the experience.

Your platform.

Shared context. Across the operation.

Bookings, payments, memberships, events, staff, communications and pricing work around the same guest and visit—not separate versions of the truth.

Your customers.

One relationship. Yours.

Visits, purchases, memberships, preferences and communication give your team context to serve people better and welcome them back.

See how COPA stays behind your brand

WHERE EVERYONE KNOWS YOUR NAME

More than a booking.
A person you know.

A booking system knows the schedule. COPA knows the visit—and connects it to the person behind it.

The Guest Graph is the connected view of that relationship: identity, membership, visits, purchases, play and communication. Context your team can use when the guest returns.

Every interaction makes the next one better.

Explore the connected guest experience

ILLUSTRATIVE GUEST CONTEXT · FICTIONAL DATA

A RESERVATION

Bay 2 · 7:00 PM · 4 guests

THE RELATIONSHIP

Jamie.

Founding member · 42 visits

Usually visits
Friday evenings
Plays with
Alex + Sam
Preferred bay
Bay 1
Next occasion
A team event
Last order
A burger + a beer
Member balance
2 hours remaining

Conceptual relationship view, not a product screenshot. Available context depends on captured data, permissions and enabled integrations.

RUN EVERYTHING. KNOW EVERYONE. STAY UNMISTAKABLY YOU.

One venue.
One operating system.

Sell

Booking · Memberships · Events · Packages · Gift cards

Serve

POS · Tabs · Food & beverage · Check-in · Guest experience

Operate

Staff · Tasks · Scheduling · Closures · Resources

Connect

Email · SMS · Push · Guest messaging · Automations

Optimize

Pricing intelligence · Utilization · Revenue · Labor · Demand

Understand

Guest context · Visit history · Preferences · Segments

Fewer systems is a benefit. A stronger customer relationship is the point.

See the consolidation and economic story

THE BRAND IN FRONT. THE SYSTEM UNDERNEATH.

COPA was built
to disappear
into your brand.

Booking shouldn’t look like one company, memberships another, and checkout something bolted on.

One domain. One identity. One design system. One customer relationship. Your guests shouldn’t have to understand your software stack.

Illustrative domain structure. Domains, branded channels and provider-required payment or authentication steps are scoped during implementation.

yourvenue.comYOUR DIGITAL EXPERIENCE
THE BRAND YOUR GUESTS CAME FORYour venue.

From the first booking to the next visit.

  • Book/book
  • Memberships/memberships
  • Events/events
  • Account/account
One identity. One continuous relationship.
POWERED BYCOPAEXPERIENCED AS YOU

ACTUAL PRODUCT. SAMPLE DATA.

“Can we stay another half hour?”

An active visit. A request for more time.
The visit stays in view.

ILLUSTRATIVE VISITBAY 01 / 24 MINOPEN TAB / 4 ITEMS
Actual staff floor cards · Fictional active sessions
Actual staff floor cards · Fictional active sessions · Neutral styling
01 / SESSION

Start with the active visit.

Bay 01. Jamie’s party of four. 24 minutes remaining. Staff can see the session and its open tab together.

Explore more product screens

Actual components with fictional records. This shows the request, not a completed extension or delivery. Wally’s governed extension path is staged and disabled by default.

PRICING INTELLIGENCE

Don’t just set prices.
Understand them.

A rate rule tells COPA what to charge. Demand, booking pace and utilization help you decide what to do next.

PRIME TIME

Friday evenings fill early.

Inspect booking pace. Simulate a rate change. Review the projection before approving it.

QUIET HOURS

Tuesday afternoons stay open.

Look for recurring soft inventory. Consider a targeted offer and measure what happens.

Illustrative decisions, not measured outcomes or revenue promises. Simulations and recommendations remain distinct from approved price changes.

Explore pricing and revenue intelligence

EVENTS ARE AN OPERATING WORKFLOW

Don’t just book the event.
Run it.

The proposal is only the beginning. Connect the commercial details to the resources, service and team that deliver the day.

  1. 01Lead & proposal
  2. 02Agreement & deposit
  3. 03Resources & staffing
  4. 04Food & drinks
  5. 05Guest communications
  6. 06Final bill & follow-up

The ambition: when the company walks in,
the venue feels like theirs.

Workflow scope and venue personalization are agreed during implementation; provider setup and staff approvals still apply.

Explore commerce and service
THE FIRST OPERATING VENUE
LOFT19
Powered by COPA
REAL GUESTS. REAL HARDWARE.
REAL EXCEPTIONS TO HANDLE.

PROVEN IN THE WORK

Built inside a golf venue.
Golf first. Experience-ready.

COPA was built while operating Loft 19—its first production venue. Golf bays, darts, memberships, a bar, a kitchen, private events, leagues and staff all had to work together. Real guests, live equipment and everyday exceptions shaped the platform. Loft 19 is the proving ground, with its own consumer brand.

The story behind COPA

COPA GOLF · GOLF FIRST. EXPERIENCE-READY.

For COPA, a bay isn’t
just a bookable resource.

It’s where your customers play, practice, compete, order, socialize and improve. The operating system should understand what happens inside it.

The room.

Bay OS, supported simulator integrations and device health connect the physical session to the visit.

Explore Bay OS and hardware

The player.

Round history, crews, leagues and coaching give the guest a relationship with the venue beyond the reservation.

Explore play and performance

The context.

Wally works with the visit, the tab and the time remaining—within COPA’s permissions and confirmation rules.

Meet Wally

Simulator data, player attribution and enabled golf experiences depend on integration and rollout. Loft 19’s My 19 is a venue-branded experience, not a required COPA consumer app.

Explore COPA Golf

GOLF FIRST. EXPERIENCE-READY.

Built in the work.
Room to grow.

Start with the experience your venue delivers. Bring booking, service, membership and the operation around it.

Explore venue fit and the platform

Loft 19 is the first live venue. Additional activity types, brands and locations require fit assessment and implementation; this is not a customer portfolio.

ONE PLATFORM. MANY VENUES.

  • Simulator venues

    Golf · Racing · Multi-sport

  • Sports & social bars

    Darts · Food · Drinks

  • Entertainment centers

    Bowling · Arcades · Karaoke

  • Court & activity clubs

    Courts · Coaching · Leagues

  • Clubs & hospitality

    Amenities · Members · Guests

  • Event-driven venues

    Parties · Gatherings · Play

+ more

COPAVENUE OS

Your venue. Your mix.
One connected experience.

COMMUNICATIONS WITH CONTEXT

The right message.
Because COPA knows
what’s happening.

  • Booking tomorrow → a reminder.
  • Order ready → a guest notification.
  • An upcoming event → branded arrival information.
  • Time to return → a relevant follow-up.

Email, SMS, push and in-app messaging start with venue context. Delivery channels, consent and automation rules stay part of the setup.

Explore communications

STAFF & OPERATIONS

Run the floor.
Not just the calendar.

Scheduling. Roles. Clock-in. Tasks. Opening and closing. Shift notes. Coverage. Labor. Operational alerts.

COPA brings guests, the venue and the team into the same operating picture—so staff can spend less time searching and more time serving.

Explore staff operations

YOUR BRAND. YOUR PLATFORM. YOUR CUSTOMERS.

You built the experience.
Keep the relationship.

Your customers shouldn’t have to know the name of your booking software. They should know yours. COPA powers the experience. You own the relationship.

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